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The Digital Trainer / Site Digital Reference
acts as an efficiency enabler, ensuring that all project personnel operate
autonomously and in compliance with corporate standards, optimizing workflows
and bridging the gap between site operations and central support.
In this capacity, the role drives digital
transformation on site by ensuring the effective adoption of digital tools
supporting Mechanical Completion and Handover processes across all project phases
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Following the
guidelines given by the Home Office Digital Responsible, the Digital Trainer
has the following main responsibilities:
Act as the on-site focal point for all
digital tools used in the project as well as: D365 Construction
Handover Digital App for Digital RFI, Digital certification, Digital Punching, Digital Walkdown, Digital Mechanical Completion dossier, Digital piping test packages, Digital Loop test, and Digital Interlock
MileMate/MaterPad, IoT4Met, Turnover, the MC
reporting on PowerBI dashboards, ServiceNow and
related platforms.
Review, understand and apply applicable
procedures and guidelines related to digital tools and Mechanical Completion
processes, ensuring correct and consistent implementation on site. Deliver structured on-site training and
coaching to site personnel, contractors, subcontractors and involved
companies, ensuring effective onboarding, refresher sessions and continuous
support throughout the project lifecycle. Support site users during daily operations,
ensuring correct and compliant use of digital tools and associated digital
processes. Ensure that site personnel, contractors,
subcontractors and involved companies achieve autonomy in the correct and
compliant use of digital tools, reducing dependency on central support
functions. Apply and disseminate standard training
materials, guidelines and procedures provided by the Home Office Mechanical
Completion and relevant support functions, ensuring consistent adoption at
site level. Support the rollout of new digital tools,
functionalities and process updates, including go-live phases, ensuring user
readiness and smooth adoption. Monitor the correct application of digital
workflows and processes on site, proactively identifying recurring gaps or
misunderstandings and addressing them before impacting operations. Manage and control user access to digital
tools, including access provisioning, deactivation, periodic review of active
users and coordination of license extensions, in alignment with project needs
and system rules. Maintain the user access register and
coordinate with the Home Office Mechanical Completion and relevant support
functions to ensure proper access rights to digital tools. Coordinate with Site IT to ensure tablets
and digital devices are properly configured, updated and operational, and train
users on tablet-based applications in both online and offline modes. Act as the first-level digital support
reference on site, centralizing and filtering user requests and ensuring that
only justified tickets requiring supplier or central support are raised. Ensure timely follow-up and feedback on
support requests with suppliers and central teams, avoiding delays and
prolonged open tickets. Collect structured
feedback from site users and report improvement opportunities, recurring pain
points and training needs to the Home Office Mechanical Completion and
relevant support functions.
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